Terms of Service

Last Updated: November 9, 2025

1. Acceptance of Terms

By accessing, installing, or using AI ChatHub ("Service", "Extension", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Service Description

AI ChatHub is a browser extension that provides enhanced access to multiple AI chat platforms:

• Multi-Platform Access: Simultaneously interact with multiple AI language models including ChatGPT, Gemini, Claude, DeepSeek, Qwen, Kimi, Grok, Mistral, and others
• Input Synchronization: Automatically fill user input across multiple AI chat platforms
• Subscription Management: Access premium features through paid subscription plans
• Account Integration: Manage your subscription and preferences through our website

2.1 Free vs. Premium Features

• Free Tier: Basic functionality with limited features
• Premium Tier: Full access to all supported AI platforms and advanced features as described on our website

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must:

• Create an account with accurate information
• Maintain the security of your account credentials
• Be at least 13 years of age (or 16 in the EEA)
• Provide a valid email address

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

4. Subscription and Payment Terms

4.1 Subscription Plans

• Subscription plans and pricing are displayed on our website
• All fees are in USD unless otherwise stated
• Subscriptions automatically renew unless cancelled

4.2 Payment Processing

• Payments are processed through Stripe or other third-party payment processors
• You authorize us to charge your payment method for all subscription fees
• Failed payments may result in suspension of premium features

4.3 Subscription Renewal and Cancellation

• Subscriptions automatically renew at the end of each billing period
• You may cancel your subscription at any time through your account dashboard
• Cancellation takes effect at the end of the current billing period
• No partial refunds for cancelled subscriptions mid-period

4.4 Price Changes

• We reserve the right to modify subscription prices
• Price changes will be communicated at least 30 days in advance
• Continued use after price changes constitutes acceptance

5. Refund Policy

5.1 Money-Back Guarantee

We offer a 7-day money-back guarantee for first-time purchases:

• Request a full refund within 7 days of your initial purchase
• Valid for any reason, no questions asked
• Only applies to your first subscription purchase

5.2 Refund Process

To request a refund:

1. Contact us at support@aichathub.net within 7 days of purchase
2. Include your order number and account email
3. Refunds will be processed within 5-7 business days
4. Funds will be returned to the original payment method

5.3 Refund Exceptions

The refund policy does NOT apply to:

• Subscription renewals (only initial purchases)
• Requests made after 7 days from purchase date
• Accounts banned for Terms violations
• Fraudulent or disputed transactions
• Multiple refund requests (one refund per customer)

6. Acceptable Use Policy

6.1 Prohibited Activities

You agree NOT to:

• Use the Service for any illegal purposes
• Attempt to circumvent subscription limitations or authentication
• Reverse engineer, decompile, or disassemble the Extension
• Share your account credentials with others
• Use automated scripts or bots to abuse the Service
• Interfere with or disrupt the Service's functionality
• Violate the terms of service of third-party AI platforms accessed through our Extension
• Resell or redistribute the Service without authorization
• Upload or transmit malicious code or viruses
• Engage in any activity that harms other users or the Service

6.2 Enforcement

Violation of these terms may result in:

• Immediate account suspension or termination
• Forfeiture of subscription fees
• Legal action if necessary

7. Third-Party AI Platforms

7.1 Independent Services

AI ChatHub facilitates access to third-party AI platforms (ChatGPT, Gemini, Claude, etc.). These platforms:

• Are independent services with their own terms of service
• May have usage limitations, content policies, and pricing
• Are responsible for their own service availability and content
• May change or discontinue their services at any time

7.2 User Responsibility

You are responsible for:

• Complying with each AI platform's terms of service
• Maintaining any required accounts with these platforms
• Understanding each platform's content policies and limitations
• Any costs associated with using these third-party services

7.3 No Affiliation

AI ChatHub is not affiliated with, endorsed by, or sponsored by any of the AI platforms we provide access to. All product names and trademarks are property of their respective owners.

8. Intellectual Property

8.1 Service Ownership

The Service, including but not limited to:

• Software, code, and algorithms
• Design, layout, and user interface
• Logos, branding, and trademarks
• Documentation and content

All are owned by AI ChatHub and protected by intellectual property laws.

8.2 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Install and use the Extension for personal, non-commercial purposes
• Access our website and services in accordance with these Terms

8.3 User Content

• You retain ownership of any content you input through the Service
• You grant us a limited license to process your inputs solely to provide the Service
• We do not claim ownership of your conversations with AI platforms

9. Privacy and Data Protection

9.1 Data Collection

We collect and process data as described in our Privacy Policy, including:

• Account information (email, name)
• Subscription and payment information
• Usage data and analytics
• Technical information (browser, device)

9.2 Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security.

9.3 Data Retention

• Account data is retained while your account is active
• Subscription history is retained for legal and accounting purposes
• You may request data deletion by contacting support

10. Service Availability and Modifications

10.1 Service Availability

• We strive for high availability but do not guarantee uninterrupted service
• The Service may be unavailable due to maintenance, updates, or technical issues
• Third-party AI platform availability is beyond our control

10.2 Service Modifications

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the Service
• Add or remove supported AI platforms
• Change features, functionality, or interface
• Update these Terms at any time

10.3 Notifications

We will provide reasonable notice of material changes through:

• Email notifications to your registered address
• In-app notifications
• Website announcements

11. Disclaimer of Warranties

11.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of accuracy, reliability, or completeness
• Warranties of non-infringement
• Warranties of uninterrupted or error-free operation

11.2 AI Content Disclaimer

• AI-generated content from third-party platforms may be inaccurate, incomplete, or inappropriate
• We do not control, endorse, or verify AI-generated responses
• You use AI-generated content at your own risk

11.3 Browser Compatibility

• The Extension may not work with all browsers or browser versions
• Browser updates may affect functionality
• We are not responsible for browser-related issues

12. Limitation of Liability

12.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI ChatHub SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, revenue, or business opportunities
• Damages resulting from third-party AI platform issues
• Damages exceeding the amount paid by you in the 12 months preceding the claim

12.2 Third-Party Actions

We are not liable for:

• Content, actions, or policies of third-party AI platforms
• Changes or discontinuation of third-party services
• Data breaches or security issues of third-party platforms
• Disputes between you and third-party service providers

13. Indemnification

You agree to indemnify, defend, and hold harmless AI ChatHub, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of third-party rights
• Your violation of applicable laws

14. Termination

14.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through the dashboard
• Uninstalling the Extension
• Contacting support to request account deletion

14.2 Termination by Us

We may terminate or suspend your account immediately if:

• You violate these Terms
• You engage in fraudulent or abusive behavior
• Required by law or legal authority
• The Service is discontinued

14.3 Effect of Termination

Upon termination:

• Your access to premium features will cease
• No refunds will be provided (except as specified in Section 5)
• We may delete your account data after a reasonable period
• Sections that should survive termination will remain in effect

15. Dispute Resolution

15.1 Informal Resolution

Before filing a legal claim, you agree to contact us at support@aichathub.net to attempt informal resolution of any dispute.

15.2 Arbitration Agreement

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law.

15.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or representative proceedings.

16. Miscellaneous

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AI ChatHub operates, without regard to conflict of law principles.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AI ChatHub regarding the Service.

16.4 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.5 Assignment

You may not assign or transfer these Terms or your account. We may assign these Terms without restriction.

16.6 Force Majeure

We shall not be liable for any failure or delay due to circumstances beyond our reasonable control.

17. Contact Information

For questions, concerns, or support regarding these Terms or the Service:

• Email: support@aichathub.net
• Website: https://aichathub.net

18. Changes to Terms

18.1 Modification Rights

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website.

18.2 Notification

We will notify users of material changes through:

• Email to your registered address
• Prominent notice on our website
• In-app notification

18.3 Continued Use

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must discontinue use of the Service.

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By using AI ChatHub, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.